Global Notice and Action Policy
Last updated: May 20, 2026
1. Purpose
This policy explains how TUUSIX handles notices about copyright infringement, illegal content, unsafe content, and community-policy violations in Dilutio. It is designed to support US DMCA processes, EU Digital Services Act notice-and-action expectations where applicable, and Turkish notice/takedown handling.
2. Where to Send Notices
Send notices to hello@tuusix.com. In-app reports are available for community content and AI output. Formal notices should include enough information for us to locate the content and evaluate the claim.
3. Copyright Notices
A copyright notice should include:
- your name, organization if applicable, email address, and physical address;
- identification of the copyrighted work you claim was infringed;
- the URL, content ID, screenshot, or other information that lets us locate the allegedly infringing content;
- a statement that you have a good-faith belief the use is not authorized by the owner, agent, or law;
- a statement that the information is accurate and, under penalty of perjury where applicable, that you are authorized to act;
- your physical or electronic signature.
DMCA safe harbor protection requires a designated agent registered with the US Copyright Office and publicly posted contact information. That registration must be completed and kept current before community UGC is opened for launch.
4. Illegal Content and Safety Notices
For illegal or unsafe content notices, include:
- the content location or user profile;
- the reason you believe the content is illegal or unsafe;
- the jurisdiction or law involved if known;
- supporting facts or evidence;
- your contact details if you want a response.
5. Review and Actions
We may remove content, disable access, restrict features, warn users, suspend accounts, preserve evidence, or decline action where the notice is insufficient or the content does not violate law or policy. We may prioritize notices involving child safety, threats, harassment, self-harm, unlawful content, intellectual-property infringement, or unsafe essential-oil instructions.
6. Counter-Notices and Appeals
If your content was removed or restricted, you may contact us with an explanation, relevant evidence, and the content identifier. For DMCA counter-notifications, include the information required by 17 U.S.C. 512(g), including consent to the applicable federal court jurisdiction where required. EU users may also use available internal complaint routes for content moderation decisions where the Digital Services Act applies.
7. Repeat Infringers and Bad-Faith Notices
We may terminate or restrict accounts that repeatedly infringe rights or repeatedly violate community rules. We may reject abusive, fraudulent, or bad-faith notices and may preserve them for legal or abuse-prevention purposes.